Contact Us

Contact CoffeeIcon

Customer Service
Need help? You've come to the right place. Find immediate answers to your questions with our live chat help on every page, Mon-Fri 8:00 am-4:30 pm CST or contact us directly, toll free at 1-800-795-1201 or directly at (920) 666-9973.

E-mail us at and we will respond to you within 48 hours.

If you still need assistance, or don’t want to place an order online, please feel free to contact us by phone or e-mail and we will be happy to take your order manually. Customer Service is what sets us apart. If you have any product suggestions, requests, or comments, please send them to us! We love to hear from our customers on how we can improve the CoffeeIcon Experience for you!

Live Chat:
In an effort to save money during COVID-19, we will be temporarily suspending our LiveChat service on our website. However, if you call or email us at, you will be chatting with a REAL product professional, not some off site hired answering service. We are happy to assist you via phone or email during these times.


Toll Free: 1-800-795-1201

Direct: (920) 666-9973

Main Office Location
1545 Cornell Road

Unit 15

Green Bay, WI 54313